What do you need for global eCommerce?
Selling in the global market is different from selling your products in one country only. From technical aspects and customs challenges to updating customised content for different markets, there are many things to manage. Yet, RVS Media has helped businesses in starting global eCommerce stores and expanding their business.
- Authentic Localization
- Shipping and Logistics
- Local Payment Methods
- Customer Service
Define end-to-end customer experiences:
Creating relatable solutions based on the experience of local customers to give them an indigenous experience at your site.
Using the technology to identify the origin of a visitor and showing them relatable content and products.
While going global you have to take care that you show only the products that are in demand and permitted in that region.
you may need to translate the content of your website to the local language to give your target audience a sense of relatability and familiarity. You can translate the product descriptions, reviews language and other content that can affect the buying decision of visitors.
It is the cost for bringing your product to the country of the buyer or in the warehouse. Make sure to provide information to customers about the shipping charges, duty and taxes, etc.
Taxes and duties:
Make sure to select the right taxes & duties and inform the customers about these before their purchase. This will enable you to give them a smooth shopping experience.
Show the prices of all the products in the local currency of the customers. This will give them ease in selecting the products and checking the value of a product.
Different methods are used in different parts of the world to display the pricing of the products. In some countries duties, taxes and shipping charges are added to the total cost and in some countries, it is shown separately. Research what your target customers are habitual of seeing.
Shipping and logistics:
While selling products globally you have to take care of order fulfilment. Select the best last-mile service provider to give timely delivery to the customers.
Global address validation:
using this you can collect the address of the customers in the right format and deliver the products on time. This also minimises the chances of errors in the delivery.
To ship your products efficiently, select a faster carrier and also take into consideration the cost. High carrier expenses will increase the overall end cost for the customer.
Shipping policy and cost:
Clear out your policy and cost. For instance, whether you plan to give free delivery for bulk order or how much you will charge for the single items. All these things should be clearly mentioned in your shipping policy.
Local payment methods:
Cash on delivery:
Out of all the options this is a must have payment method as in many countries people still use cash for most of their transactions.
There are many developed countries where people prefer to pay using credit cards and debit cards. Add the option of cards so that people can pay for products easily.
Alternative payment methods:
There are many other payment methods such as reward points or in-app currencies, you can enable international buyers to use these alternative payment methods too.
crypto is the new famous currency, which is famous among many sections of the world. It is a must add payment method especially if you are trading something related to IT.
Not all the orders end up being a successful purchase as some people return the goods for many reasons. You should have a precise return policy.
People in different regions may have different sets of questions which they would wish to know. Add questions that are related to the local and targeted audience.
You can research what types of loyalty programs your competitors offer and you can offer better than that to the customers. This may help you in establishing your presence in the new market.
Your customers may need assistance for many reasons from returns to delivery of wrong products and it is important to provide them customer support in their local language. With this, your customers would be able to connect with your business in a better way.
Your website should be optimised for global SEO. This will improve the ranking of your website in the search engines and bring in more traffic to your website.
You have to customise your discounts and offers for different regions, according to the buying habits of your customers.
Select a marketing budget related to each country you want to sell in. The marketing budget should be based on the customer base, purchasing power of the audience, buying habits and other factors.
To connect with people, customised and relevant content should be created frequently. This will help in generating more visitors to your website and resultantly increase your sales.
Good design makes life better
RVS Media is an industry leading Digital agency that delivers Website Design & Development Solutions to the companies forward. For over 3 years, our web development experts have created engaging websites.
Are you ready to grow ?
Our eCommerce Certified Specialists will help you on every step on the way, so let’s get started.
Services to support your growth
Accelerate the growth of your eCommerce store with our services. We can help you to leverage the power of Bigcommerce.
Client Success Manager
Dedicated client success managers, so that you get the best of everything.
We provide you the best digital solutions at competitive prices.
Live System Monitoring
We not only develop but keep your site error-free.
Rolling Monthly Contracts
Because we believe in having long-term relationships with our clients.
Carry Forward Hours
We facilitate carry forward hours to keep you forward in the competitive world.
24/7 Support as Standard
You got an issue? We are here to help you.
Our accounts managers look after the process of delivery and ensure that you get everything on time.
So that you can get the latest features and technology updates.
With this you can know how well you are performing on KPIs.
UK Based Developers
In our team, we have certified and adept UK based developers.
To keep your site safe from any threat and enhance the site performance.
Each of our projects goes through different quality checks so that you get nothing less than a flawless site.
With many delighted clients in the UK and across the world, our diverse projects are spread across a broad range of sectors and niche markets.