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Magento Support

Because we take support seriously we have a team of 5 Magento experts wired to solve problem 24/7

MAGENTO support

Client support is a vital piece of the Magneto site client experience. We’re here to help you analyze and resolve practical or visual issues in the Magento product. Our Magento Customer Support is committed to guaranteeing that each support issue is resolved properly.

  • Bug Settling
    We're here to help you analyze and resolve Bugs or visual issues in the Magento product.
  • Usage Of New Elements
    Our Certified Magento specialists always here to help you with Common layout customization tasks.
  • Installation Of Patches And Extensions
    Downtime and operational issues can be immediately evaluated and optimized with clear courses of events for determination.
  • Configuration Support
    The RVS specialized group guarantee giving the excellent support you require for proceeding with business achievement.
  • Magento Performance Issues
    Our specialized group support is proactive and responsive, that implies so you can get more remarkable Performance.
  • Maintenance Issues
    At RVS Media, we have a group of profoundly devoted experts to deal with maintenance and support service for your ecommerce store.
chat support

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quick EMAIL response

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PROVIDE YOU TOOLS

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our support plans

All our plans include full support as our aim is to support & grow your business. Unused support hours will be rolled over for 12 months

plan 10 Hours/Month

Designed to provide you with a comprehensive service that covers most scenarios

  • COMMUNICATION CHANNELS

    • Critical issue phone support 24x7x365 Telephone Support within office hours Ticket system
  • WHAT'S INCLUDED?

    • Use your 10 Hours/monthly on
    • Design
    • Development & Customisation
    • Magento Product Support
    • Troubleshooting
    • Magento Administration Support
    • Pro-active Account Management

    • Unused hours are rolled over for 12 months
    • Also Includes
    • Development Enviroment
  • SERVER

    • Resource Monitoring
    • Resource Alerts
    • New Relic advanced monitoring
plan 20 Hours/Month

Designed to provide you with a full level of service including 24/7 out of hours support and advanced monitoring

  • COMMUNICATION CHANNELS

    • Critical issue phone support 24x7x365 Telephone Support within office hours Ticket system
  • WHAT'S INCLUDED?

    • Use your 20 Hours/monthly on
    • Design
    • Development & Customisation
    • Magento Product Support
    • Troubleshooting
    • Magento Administration Support
    • Pro-active Account Management
    • Remote training

    • Unused hours are rolled over for 12 months
    • Also Includes
    • Development Enviroment
  • SERVER

    • Resource Monitoring
    • Resource Alerts
    • New Relic advanced monitoring
plan 40 Hours/Month

Designed to provide a complete level of service, 24/7 support, advanced monitoring and pro-active account management

  • COMMUNICATION CHANNELS

    • Critical issue phone support 24x7x365 Telephone Support within office hours Ticket system
  • WHAT'S INCLUDED?

    • Use your 40 Hours/Monthly on
    • Design
    • Development & Customisation
    • Magento Product Support
    • Troubleshooting
    • Magento Administration Support
    • Pro-active Account Management
    • Remote training

    • Unused hours are rolled over for 12 months
    • Also Includes
    • Development Enviroment
  • SERVER

    • Resource Monitoring
    • Resource Alerts
    • New Relic advanced monitoring
need a custom plan ! contact us

The RVS specialized group guarantee your site stays up and working at ideal levels, giving the excellent support you require for proceeding with business achievement, so contact us today to grow your eCommerce store by choosing our custom plan.

we have been achieving

Now it’s time to prove you’re a well-trained Magento front end developer! Demonstrate your understanding of Magento's theming components and the ability to modify the user interface according to best practices.

Magento Solution Specialists who achieve this certification have demonstrated a thorough understanding of Magento's functionality to ecommerce business goals according to best practices

Got A Brief?

We relish the opportunity to work with new clients. If you have a project and would like to discuss then why not get in touch?

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