Family Hub - Torbay Council
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Project Highlights

  • Platform Migration
  • Brand New Build
  • Rebranding
  • Secure Data Centralisation

Project Details

Project Overview

About Family Hub

Family Hubs are a new way of bringing together all the support a family may need and provides a welcoming space and a ‘front door’ for families from pregnancy through to young people turning 19 (or 25 if they experience SEND)


The programme’s objective is to join up and enhance services delivered through transformed family hubs in local authority areas, ensuring all parents and carers can access the support they need when they need it.

RVS Media was tasked with constructing this system to consolidate data scattered across various websites onto a single platform. This allows parents and caregivers to access information from one central location. As part of this project, we also developed an area for practitioners to access information relevant to them and the caregivers they support.


RVS Media in the given context, often face a multitude of challenges when tasked with complex projects. One of the primary challenges is the integration and consolidation of data from various sources onto a single platform. This requires a deep understanding of different data structures and formats, and the ability to create a unified system that can seamlessly handle this diverse data. Additionally, developing user-friendly interfaces for different user groups, like parents, caregivers, and practitioners, can be a daunting task. It involves creating distinct access areas with relevant information, which requires a thorough understanding of the users’ needs and behaviors. Furthermore, ensuring the system is robust, secure, and able to handle high traffic volumes is another significant challenge.

  • Consolidating scattered data from various websites onto a single platform.
  • Creating intuitive and user-friendly interfaces for different user groups.
  • Understanding the needs and behaviors of different user groups to provide relevant information.
  • Ensuring the system is robust, secure, and capable of handling high traffic volumes.
Family Hub - Torbay Council

What is the Outcome?

We diligently ensured that all implementations had a positive business impact. We monitored this for a year and observed the following improvements.


Improvement user experience


Customer Loved The Improve UX/UI


Increase in the downloads


Increase In Organic Traffic

Family Hub - Torbay Council

Our Streamlined Process

Our Process vary based on the customer needs and objective of the project, this specific case Family Hub was looking to improve user experience and fix broken outdated system in order to make sure their business runs smooth and without hiccups.

Review & ETA

Shared List of Tasks

Client Approval

Development Initiated

Core Solutions

RVS Media rose to the occasion with a solution that was as innovative as it was effective. They developed a unified data management system, a task that required not only technical expertise but also a deep understanding of the diverse data structures and formats scattered across various websites. The complexity of this task was immense, as it involved integrating disparate pieces of information into a cohesive whole. However, RVS Media embraced this complexity, viewing it not as a barrier, but as an opportunity to innovate and excel. Their solution transformed the way parents, caregivers, and practitioners accessed and interacted with information, making it more streamlined and efficient. This inspiring achievement serves as a testament to RVS Media’s commitment to overcoming challenges, pushing boundaries, and using technology to make a positive impact on people’s lives. It reminds us that with determination, creativity, and the right approach, we can turn even the most complex problems into opportunities for innovation and success.


Unified Data Management: RVS Media developed a system capable of integrating and managing data from various sources, effectively bringing together scattered information onto a single platform.


User-Centric Interface Design: They designed intuitive and user-friendly interfaces tailored to the needs of different user groups, such as parents, caregivers, and practitioners.


Personalised User Experience: By understanding the unique needs and behaviours of different user groups, RVS Media was able to provide a personalised user experience with relevant and easily accessible information.


Robust and Secure System: RVS Media ensured the robustness and security of the system, making it capable of handling high traffic volumes while maintaining data security and integrity.