What our client says?

Project Overview

About Owen Brothers Catering

Owen Brothers Catering is one of London’s top names for office catering. They offer breakfast, lunch, and event food to FTSE 100 companies and other big businesses. The company is known for being reliable and setting high standards. It also keeps up with new ways of working by using the latest tech to meet what their clients need.

Objective

More people now like to get things done on their phones. Owen Brothers Catering saw this and decided it was time to let people use their phones and still get the same service they always give. That’s when they came to us at RVS.

We started this project to make and launch a special mobile app. The main goal was to help people in the UK order catering using their phones. Now, people can order food anytime and from any place. We worked on all steps. This includes planning how people go through the app and making sure it works well with Magento. Each part was built to help the business. At the same time, we wanted to give a simple and easy customer journey.

This was not only about building an app. It was to make sure the digital customer experience stays good in the years to come.

Challenges

Making a mobile app that fits the strong name of Owen Brothers Catering was not easy. The team had to deal with tough problems in both the technical side and how people use the app.

We had to make sure the app works well with the Magento. We also had to look at the ordering journey with a mobile-first view. Everything had to work fast. It did not matter what device you use or where you are, the app needed to be quick.

At the same time, the app had to follow some set rules for how it works. Because Owen Brothers works in UK only, we had to add a geo-restriction layer. This keep people from using the app if they are outside the UK.

Behind the clean front-end, there was a lot of planning and work to handle. We had to do all of this without slowing things down, making it harder to use, or risking any problems.

Magento’s setup had some limits when it came to getting data and keeping things in sync on mobile.
The UI and UX need to look and feel like something normal to users.
The app had to be limited for people in the UK only to comply with logistics and operational zones.
Making sure order flows match the current business rules and the backend operation.

What is the Outcome?

The mobile app launch was a big moment for Owen Brothers Catering. It made things faster and easier for people to order catering, all on their phones. The effect could be seen right away.

+100%

Improvement In Conversion Rates

+100%

Customer Satisfaction

-45%

Abandon Basket Rates

+85%

Increase In Add To Basket

Our Streamlines Process

We used a clear and team-based way to work on this. First, we looked at what the business needs. Then, we did technical planning. After that, we handled design and development. At every stage, we made sure things would work well and be fast. We also made sure everything fit with the brand’s way of doing things.

Review & ETA

Development Initiated

Recurssive Testing

Publish on live Stores

Core Solution

The Owen Brothers mobile app is a good move for the company and its plans on the web. This app is easy to use for all. It works fast and helps the team do their work in a good way. With the app, people can make their orders fast. The app is to make things better for the customer. It can also have new things added later.

UK Geo-Restriction: The app has tools that block people outside of the UK. These tools help you make sure that only people in the UK can use the app. This keeps everything working right and lets you keep the work focused in this area.

Streamlined Ordering Experience: The ordering process on mobile is now easy to use. You can see all of your past orders. The checkout is fast and simple. You get what you want without any extra steps. This way, there is less hassle, and everything is clear each time you use it.

Secure Magento Integration via APIs: All product, user, and order data will update with Magento in real time. This is done by using special APIs.

Cross-Platform Flutter Development: It lets you use only one codebase to build your app. You get fast, native performance on both iOS and Android. This can save you time and work for both building and supporting the app. It also makes sure that people get the same experience no matter which device they use.