Project Overview

About Temptation Gifts

Temptation Gifts Ltd has been in business since March 1983 and we’ve been trading online since July 2000. We have seven large high street stores and two busy websites. This year we’ll serve over half a million customers online and in store. We have won the award for Best UK Online Gift Retailer on five occasions and have over 24,000 5 Star online reviews proving we are truly the place to be for all your gift needs.

Objective

We were initially entrusted with a comprehensive Migration project. This substantial task involved the migration of millions of records and bespoke development, which had been progressively implemented on Magento 1. Our primary objective during the migration to Magento 2 was to ensure the seamless functioning of all these features. This included bespoke integration with their EPOS system, warehouse management system, as well as the CRM and Finance department.

Furthermore, we were tasked with ensuring that the SEO remained unaffected. We were asked to devise a strategy to ensure that we had appropriate plans in place for the migration.

We are now celebrating our fifth successful year in partnership with Temptations Gifts as their technical partner. We have consistently been on their preferred list of suppliers, which is a testament to our expertise in ecommerce. This enduring relationship is a true endorsement of our commitment and proficiency.

Challenges

One of the primary challenges is the migration of vast amounts of data, which includes millions of records and bespoke developments. Ensuring the seamless transition of these features during migration, especially from platforms like Magento 1 to Magento 2, can be quite complex. Additionally, integrating various systems such as EPOS, warehouse management, CRM, and Finance departments requires meticulous planning and execution. Another significant challenge is maintaining the effectiveness of SEO during these transitions. Devising a robust strategy to ensure minimal disruption to SEO rankings is crucial. Lastly, establishing and maintaining a strong partnership with clients over the years, while consistently delivering high-quality service, can be demanding.

Managing the migration of large volumes of data and bespoke developments.
Ensuring seamless integration with various systems like EPOS, warehouse management, CRM, and Finance departments.
Maintaining the effectiveness of SEO during platform transitions.
Establishing and maintaining a strong partnership with clients while consistently delivering high-quality service.

What is the Outcome?

We worked quite hard in order to make sure that all the implementation were positively impacting the business and we kept track on this for 12 months and got the following improvements

+150%

Improvement In Conversion Rates

+100%

Customer Satisfaction

-71%

Abandon Basket Rates

+79%

Increase In Add To Basket

Our Streamlined Process

Our Process vary based on the customer needs and objective of the project, this specific case Temptations Gifts was looking to improve user experience and fix broken outdated system in order to make sure their business runs smooth and without hiccups.

Review & ETA

Shared List of Tasks

Client Approval

Development Initiated

Core Solutions

In the face of the complex challenges that this project presented, we believe in the power of innovation, integration, and inspiration. We harness the potential of advanced technologies to facilitate seamless data migration, ensuring every piece of information is accurately transitioned. Our bespoke integration solutions are designed to create a harmonious ecosystem between various systems, fostering efficiency and productivity. We understand the critical role of SEO in your business’s visibility and work relentlessly to maintain its effectiveness during transitions. Above all, we value our relationships with our clients, consistently delivering high-quality service and fostering mutual growth. We see every challenge as an opportunity to innovate, every problem as a chance to find a solution, and every client as a partner in our journey towards creating a better digital world. Together, we can turn challenges into triumphs, and visions into reality.

#1

Integrated System Solutions: Providing bespoke integration solutions that ensure seamless interoperability between various systems such as EPOS, warehouse management, CRM, and Finance departments. This includes the development of custom APIs and the use of integration platforms.

#2

Robust Data Migration Strategies: Implementing comprehensive data migration strategies that ensure the seamless transition of large volumes of data and bespoke developments from one platform to another. This includes the use of advanced tools and technologies to facilitate efficient and error-free data migration.

#3

Effective SEO Maintenance: Offering robust SEO solutions that ensure the effectiveness of SEO is maintained during platform transitions. This includes conducting thorough SEO audits, implementing SEO best practices, and monitoring SEO performance to ensure minimal disruption to SEO rankings.

#4

Client Relationship Management: Establishing strong client relationships through consistent high-quality service delivery and effective communication. This includes understanding the client’s needs, providing timely and effective solutions, and maintaining transparency in all interactions.