UX/UI Design

RVS Media’s UX designers, UI designers, and developers work as a single team from day one – we don’t operate in silos. This means fewer delays to your project, fewer technical issues between design and development, and a faster product launch.

At most agencies, designs aren’t passed on to developers until the design phase is complete. This often leads to costly implementation mistakes, scope creep, and missed deadlines. Every design decision we make at RVS Media is evaluated against technical feasibility, commercial viability, and your business objectives.

UX designers gain insight into user behaviour via user interviews, usability testing, behavioural analysis, surveys, and customer journey mapping. Combined, these techniques paint a picture of how your real users think, move around websites/apps and make decisions. Understanding user behaviour shapes your IA and informs your interaction design.

We believe the UX design process starts with user research, not design. The better we know your end users, the better the design will be when it’s finished – and the greater your ROI.

Absolutely! UX design is valuable on any digital platform, including internal tools, dashboards, CRMs, and enterprise software. The reality is digital systems are often built around how the creators think, not how the actual users think. As a result, businesses experience friction around complicated workflows, longer training schedules, and lack of productivity.

Terrible internal UX is one of the largest hidden costs of enterprise software. Training workarounds, data input errors, and frustrating user experiences increase over time – seriously impacting ROI. RVS designs better internal systems that people want to use, improving software adoption from day one.

Yes. We design to WCAG 2.2 accessibility guidelines, ensuring your digital products are inclusive of all users – including those with visual, motor, hearing, or cognitive impairments. Accessibility opens up your websites and apps to billions of potential customers, and yes, it also makes things easier for every user!

Accessibility should never be an afterthought. UK businesses must comply with the Equality Act 2010, with the EU equivalent (EAA) coming into force from June 2025. At RVS, we factor accessibility into the design process from day one.

Our designers work closely with the development team throughout the build. We schedule regular design reviews, check implementation and undertake a round of dedicated UX QA testing. No matter how big or small the project, our goal is to make sure the live website/app matches your approved designs across:

• Look and feel
• Branding guidelines
• Interaction design

We utilise Figma’s developer handoff features, as well as design tokens and component libraries. This removes any ambiguity between what you agreed to vs what was built – reducing surprises at launch.

Digital customers have zero loyalty and plenty of options. Any time it takes to find something on your website, understand your business value, or complete an action is a friction point that costs you conversions.

Investing in UX/UI design removes those roadblocks. Research from Forrester reveals businesses see up to £100 return for every £1 spent on UX. RVS designs digital experiences that convert visitors into customers, and customers into repeat buyers.

Yes, we work with websites and apps of all shapes and sizes.

Our design team specialise in UX/UI for websites, ecommerce platforms, mobile applications, SaaS products, enterprise software, and custom digital products.

Whether you’re building a new digital platform or brand from scratch, redesigning an existing product, or looking to optimise conversion rates on your existing site – we’ll adapt our process to suit your needs.

Involve a UX designer as soon as possible. Ideally, you should include UX from day one of your projects during the initial discovery/planning phase before any development begins.

UX designers can map your users’ needs, validate your business requirements, and highlight technical limitations before any money is spent. Failing to include UX until after your project has launched typically costs 10x more to fix.

Every business is different, but we recommend speaking to a UX designer during your very first stakeholder meeting.

UX design improves conversion by reducing friction throughout the user journey. Spending time optimising page speed, layout, navigation flows, forms, and CTAs will allow your customers to complete actions quicker and with more confidence.

A well-designed UX can increase conversion rates by up to 400%. RVS identifies key friction points within your customer journey using a mixture of behavioural data, heatmaps, and A/B testing.

Essentially any business with a digital product. The sectors we commonly work within include ecommerce, SaaS, healthcare, finance, manufacturing, education, logistics and professional services.

But that’s not to say these are the only industries that can benefit. From fashion start-ups to online marketplaces, contact centres to car dealers… if you have a digital touchpoint that people interact with – you can benefit from UX design.

RVS has worked on projects ranging from simple landing pages to complex enterprise solutions for clients of all sizes. Get in touch with any questions, we’d love to help!