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Guide to Digital Transformation in Healthcare

  • April 11, 2024
  • by Jasreet Kaur
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In recent years, technology has made its mark in every sector, including healthcare. The ongoing global pandemic has only accelerated this trend, prompting significant advancements in the healthcare industry. 

One of the most notable changes is the emergence of healthcare mobile apps. These apps have revolutionised the way people access medical services, enabling remote consultations, easy retrieval of medical records, and improved diagnosis. 

However, while these digital solutions offer many benefits, they also raise concerns about security and privacy. As healthcare services become increasingly reliant on technology, ensuring the confidentiality and integrity of patient data becomes paramount. 

Do you want to learn all about digital transformation in the healthcare industry? Let’s start with the basics. 

What is Digitalisation in Healthcare?

Digitalisation in healthcare refers to the integration of technology to revolutionise and enhance healthcare services. As technology rapidly advances, patients increasingly turn to the internet to educate themselves about their health, particularly regarding conditions such as cancer and chronic illnesses. This shift is not just about gaining knowledge but also empowering individuals to take a more active role in managing their health. 

What is Digitalisation in Healthcare?

Digital health solutions, such as mobile health apps, play a vital role in supporting patients’ self-guided learning. These apps help patients better manage their health and address their concerns, fostering a more collaborative relationship between patients and Medical professionals.

According to Deloitte’s survey of health technology experts and leaders, 88% of them stated that improving the patient experience is their main priority.

Additionally, the Deloitte study showed that approximately 92% of healthcare facilities anticipate improved performance from the patient-centric business development approach.

Further, according to a research analysis by Global industry Insights, Inc., the global digital healthcare industry is projected to be valued $504.4 billion by 2025. It’s evident that the healthcare sector is realising the transformative potential of digital transformation solutions. It also indicates that the sector is looking for technology advancements to support the digital transformation of the healthcare sector.

Ideally, digitalisation in healthcare can lead to a cultural shift towards more collaborative care models, where patients and healthcare providers work together to make informed decisions about treatment and management plans.

Moreover, implementing healthcare software development not only keeps healthcare organisations ahead in the digitalisation curve but also ensures precise and high-quality clinical services.

How digital technologies are reshaping healthcare Industry

The delivery of healthcare is changing in a number of ways due to digital transformation of the healthcare industry: 

1. Telemedicine: 

Imagine the relief of being able to connect with your doctor without leaving your home, especially during challenging times. Telemedicine bridges the gap, bringing healthcare providers virtually to your doorstep. It’s not just about convenience; it’s about ensuring that healthcare is accessible to all, regardless of geographical constraints. 

2. Electronic Health Records (EHRs):

Say goodbye to the days of lost paperwork and fragmented medical records. With EHRs, your healthcare journey becomes smoother, as vital information is securely stored and easily accessible to your care team. This means fewer misunderstandings and more personalised care tailored to your needs.

3x Your Business and Popularity with a Bespoke Healthcare portal (CRM)for Managing your Healthcare Professional records and Patients.

3. Artificial Intelligence (AI) and Machine Learning (ML):

Think of having a kind assistant who can analyse complex medical data with lightning speed, helping your doctor make more informed decisions about your health. AI and ML technologies lend a helping hand to healthcare professionals, enhancing diagnostic accuracy and ultimately leading to better treatment outcomes for patients like you.

4. Connected Ambulance:

In moments of crisis, every second counts. Connected ambulances not only rush to your aid but also ensure that critical information about your condition reaches the hospital in real-time. It’s like having a dedicated team of medical experts by your side, ready to spring into action at a moment’s notice.

5. On-demand Healthcare Solutions: 

When you’re feeling unwell, waiting for care can be agonising. On-demand healthcare solutions offer a comforting lifeline, providing immediate access to medical assistance with just a few taps on your smartphone. It’s healthcare on your terms, designed to ease your worries and get you the help you need, when you need it most. 

6.Telemedicine and Virtual Visits: 

Nothing beats the reassurance of speaking face-to-face with your doctor, even if it’s through a screen. Virtual medical visits bring the expertise of healthcare practitioners directly to you, fostering a sense of connection and trust. Whether you’re managing a chronic condition or seeking advice for a minor ailment, telemedicine offers comfort and convenience without compromising on quality of care. 

7. Patient Portals: 

Your healthcare journey is a collaborative effort, and patient portals empower you to take an active role in your own wellness. From accessing test results to scheduling appointments, these portals put you in the driver’s seat, facilitating open communication with your care team and ensuring that your needs are heard and addressed. 

8. Health Wearables: 

Imagine having a loyal companion by your side, constantly monitoring your health and providing timely insights to keep you on track. Health wearables offer a personal touch to healthcare, empowering you to stay proactive about your well-being. Whether it’s tracking your steps or monitoring your heart rate, these medical devices serve as trusted allies in your journey towards better health.

Benefits of Digital Transformation in the Healthcare Organisations

Here are the benefits of digital transformation in healthcare. Let us walk you through them!

Benefits of Digital Transformation in the Healthcare Organisations

Enhanced Patient Engagement and Satisfaction:

According to a survey by the King’s Fund, 70% of patients in the UK believe that digital health services would make accessing healthcare more convenient and efficient. The use of digital tools such as patient portals and mobile health apps has been shown to increase patient engagement and satisfaction, as evidenced by a study published in the British Medical Journal. (link pls) 

Reduced Administrative Burden:

A report by NHS Digital revealed that the adoption of digital technologies, such as electronic health records (EHRs) and telemedicine, has led to significant time savings for healthcare professionals, allowing them to allocate more time to patient care. The implementation of digital solutions for administrative tasks, such as appointment scheduling and billing, has resulted in cost savings and improved efficiency within healthcare organisations, according to a study conducted by the Health Foundation. 

Facilitated Data-Driven Decision-Making:

Research conducted by the University of Oxford found that the use of data analytics and predictive modelling in healthcare has led to more accurate diagnosis and treatment decisions, ultimately improving clinical outcomes. The NHS Long Term Plan highlights the importance of harnessing data and technology to support population health management initiatives, such as predictive analytics for disease prevention and early intervention.

Do you want bespoke software development for your healthcare Profession or hospital?Contact RVS Media – we have experts you have years of experience working with similar industry.

Benefits of Digital Transformation for Patients

Patients no longer had to limit themselves to in-person appointments. The shift to digital healthcare may benefit patients in a number of ways. To help you better understand the benefits, let’s go over the list. 

  1. Personalised medical care: Digital healthcare makes it possible to diagnose patients more accurately and treat them more effectively. It offers personalised medical care services.
  2. Easy Access to Individual Patient Records: Using a healthcare web app, patients can monitor and manage their personal health information in addition to receiving a full online health metrics analysis.
  3. Simple Appointment Scheduling: Patients can select the most convenient time and date for their visit thanks to the digital transformation in healthcare.
  4. Excellent Online Communication with Doctors: Patients can get expert help via video calls, chat, or email, along with comprehensive treatment plans and prescriptions. They can also access their personal portal page through this feature. 
Benefits of Digital Transformation for Patients

The Digital Revolution in Action

Digital transformation is revolutionising the way healthcare providers work, empowering them with cutting-edge tools and invaluable insights. Here’s how: 

Access to Data: With Health Information Technology, healthcare specialists can seamlessly share data, allowing them to focus on addressing patients’ most pressing needs. This means smoother collaboration and more targeted care for everyone. 

Decision Support: Imagine having a trusted assistant by your side, helping you make the best decisions for your patient care. That’s exactly what AI-driven decision support systems do for healthcare providers. By analysing patient data, these systems offer invaluable insights and recommendations, ensuring more accurate diagnoses and treatments. 

Continuing Education: In the fast-paced world of healthcare, staying up-to-date with the latest advancements is crucial. Digital tools provide healthcare professionals with engaging educational resources, keeping them informed.

Our Digital Healthcare Solutions For Our Clients

Tell It Once

Overview: Torbay Council, a local authority in Devon, England, faced the challenge of consolidating content from six platforms into one cohesive website for their Family Hub project Tell it Once. 

Challenge: RVS Media tackled the task of integrating diverse content while ensuring a user-friendly interface and cost-efficient operations.

Solutions: Here is how we helped them: 

  • RVS Media centralised Torbay Council’s online presence.
  • They developed a user-friendly website. 
  • Integrated content from multiple platforms seamlessly. 
  • Streamlined access to resources for improved collaboration.
  • Achieved cost efficiency and effectiveness through strategic centralisation. 

Check the Full case study of tell it once Here.

Hello Clinique

Overview: Our bespoke software, Hello Clinique is a revolutionary platform designed to transform the healthcare industry. It will make it more accessible and efficient for both patients and healthcare providers. We’ve put a tremendous focus on creating an intuitive and user-friendly interface and Patient journey to streamline the scheduling of appointments and enhance doctor-patient communication. 

Check the full case study of Hello Clinique here.


In summary, digital transformation isn’t just a fancy term—it’s a game-changer for healthcare. With the help of healthcare systems, healthcare providers can offer better, more personalised care to patients while making things run smoother behind the scenes. This means quicker access to the right treatments and improved health results for everyone.

As we move forward into this digital age, it’s all about embracing new ideas and working together to make healthcare even better. And speaking of that, if you’re looking to implement digital transformation initiatives in your Medical profession, RVS Media is here to help!

We’ve got the expertise and tools to guide you through the process and make sure you’re getting the most out of this digital strategy. Let’s shape the future of healthcare Industry together.

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